The Mansfield Building Society

Customer Feedback about Mansfield Building Society

Each month we survey customers who have opened or closed an investment account with us as well as customers who have taken out a mortgage with us. Below is a sample of the feedback that we've received.

If you would like to offer us feedback on our service, then we'd love to hear from you. Please call us or go to our contact us page to give us your views.

Speedy processing and efficiency

We are delighted with our new home and wish to thank you for the speedy processing and efficiency which our application was dealt with

December 2016

Speedy processing and efficiency

Excellent communication

Excellent communication and help from your staff - over the phone as we were not able to come into the branch. Thoroughly recommended!

October 2016

Excellent communication

The staff at the Sutton branch were excellent

The staff at the Sutton branch were excellent. Nothing was too much trouble, they were very helpful and would certainly recommend this branch

December 2016

The staff at the Sutton branch were excellent

Very impressed by the speedy and efficient service

Very impressed by the speedy and efficient service - I was contacted less than 24 hours after posting my application form which is a first

July 2016

Very impressed by the speedy and efficient service

Date printed: 27 February, 2017 04:36


The Mansfield Building Society is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Reference number 206049.
Member of the Building Societies Association.