The Mansfield Building Society

Customer Feedback about Mansfield Building Society

Each month we survey customers who have opened or closed an investment account with us as well as customers who have taken out a mortgage with us. Below is a sample of the feedback that we've received.

If you would like to offer us feedback on our service, then we'd love to hear from you. Please call us or go to our contact us page to give us your views.

Better than much bigger companies we reviewed

Great service, fared much better than much bigger companies we went to. Excellent customer service so far

September 2016

Better than much bigger companies we reviewed

Excellent attitudes and behaviour

Mansfield Building Society is known to be an ethical lender. I found this reputation to be based on excellent attitudes and behaviour. A pleasure to deal with

April 2016

Excellent attitudes and behaviour

Excellent service from all staff at the Chesterfield branch

Excellent service from all staff helping me open an account at the Chesterfield branch. Breath of fresh air to meet such instant friendly support and assistance, patient, intelligent and knowledgeable. Brilliant!

April 2016

Excellent service from all staff at the Chesterfield branch

My first experience of buying a home

I fully appreciate the excellent service I received from The Mansfield. I am a young person and this is my first experience of buying a home and having a mortgage. Yourselves and my broker made it so much easier. Thank you

March 2016

My first experience of buying a home

Date printed: 28 July, 2017 02:30


The Mansfield Building Society is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Reference number 206049.
Member of the Building Societies Association.