The Mansfield Building Society

Customer Feedback about Mansfield Building Society

Each month we survey customers who have opened or closed an investment account with us as well as customers who have taken out a mortgage with us. Below is a sample of the feedback that we've received.

If you would like to offer us feedback on our service, then we'd love to hear from you. Please call us or go to our contact us page to give us your views.

Terrific customer service

Customer service at Mansfield is always terrific. It's always very pleasant to talk to your friendly staff on the phone and mail is always dealt with speedily.

July 2015

Terrific customer service

Savings accounts - excellent advice

Excellent advice on two seperate occassions for different accounts. Both advisors were clear in their advice making us greatly satisfied.

June 2015

Savings accounts - excellent advice

Helpfulness and cheerfulness

As a new member I have been so pleased with the helpfulness, cheerfulness of your staff

May 2015

Helpfulness and cheerfulness

Relaxed and Straight Forward

Very friendly and helpful advice from Debbie Sykes. All questions were answered and felt very relaxed and straight forward.

April 2015

Relaxed and Straight Forward

Date printed: 25 September, 2017 06:16


The Mansfield Building Society is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Reference number 206049.
Member of the Building Societies Association.