The Mansfield Building Society

Customer Feedback about Mansfield Building Society

Each month we survey customers who have opened or closed an investment account with us as well as customers who have taken out a mortgage with us. Below is a sample of the feedback that we've received.

If you would like to offer us feedback on our service, then we'd love to hear from you. Please call us or go to our contact us page to give us your views.

Helpful and Kind

The staff are always extremely helpful & kind, a credit to your business

December 2017

Helpful and Kind

Prompt and helpful service

Thank you for your prompt and helpful service. Always a pleasure to meet & do business with your staff & society

November 2017

Prompt and helpful service

Professional and sympathetic

Extremely helpful and understanding of my personal circumstances. Direct access to staff and quick informative responses. All involved were professional and sympathetic to my needs, making the process easy and less stressful. I would have no hesitation in using Mansfield's services in the future and have recommended you to family and friends. Thank you all

October 2017

Professional and sympathetic

Extremely impressed

I was extremely impressed by the efficiency and speed in which this account was opened. I am a new customer and I found you totally professional

September 2017

Extremely impressed

Date printed: 15 August, 2018 09:48


The Mansfield Building Society is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Reference number 206049.
Member of the Building Societies Association.