The Mansfield Building Society

Customer Feedback about Mansfield Building Society

Each month we survey customers who have opened or closed an investment account with us as well as customers who have taken out a mortgage with us. Below is a sample of the feedback that we've received.

If you would like to offer us feedback on our service, then we'd love to hear from you. Please call us or go to our contact us page to give us your views.

Very smooth process

It was a very smooth process and we appreciate everything being done quickly to accommodate buying a repossession

July 2017 

Very smooth process

A pleasure to deal with

I have visited your Kirkby branch and the Sutton branch both with and on behalf of my mum, I have also spoken by telephone to the staff at Mansfield. Everyone who has dealt with me has been very kind, professional and friendly, a pleasure to deal with

July 2017

A pleasure to deal with

Fantastic service

Fantastic service by all staff in all departments. Thank you Deborah Sykes for your help and knowledge

June 2017

Fantastic service

60 years old we were still able to obtain a mortgage

It was pleasing to know that at 60 years old we were still able to obtain a mortgage

June 2017

60 years old we were still able to obtain a mortgage

Date printed: 19 February, 2018 08:10


The Mansfield Building Society is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Reference number 206049.
Member of the Building Societies Association.