The Mansfield Building Society

Customer Feedback about Mansfield Building Society

Each month we survey customers who have opened or closed an investment account with us as well as customers who have taken out a mortgage with us. Below is a sample of the feedback that we've received.

If you would like to offer us feedback on our service, then we'd love to hear from you. Please call us or go to our contact us page to give us your views.

Personal service

Brilliant personal service 

June 2017

Personal service

Up to date product information

In these times of low interest rates, branch staff usually have all the up to date product information to allow an informed decision to be made

April 2017

Up to date product information

Helpful and knowledgeable

Staff in the branch are always helpful and knowledgeable about products, usually with a smile and always polite

April 2017

Helpful and knowledgeable

Rates for people living in the local area

Good that you offer rates for people living in the local area

February 2017

Rates for people living in the local area

Date printed: 19 February, 2018 08:09


The Mansfield Building Society is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Reference number 206049.
Member of the Building Societies Association.