The Mansfield Building Society

Customer Feedback about Mansfield Building Society

Each month we survey customers who have opened or closed an investment account with us as well as customers who have taken out a mortgage with us. Below is a sample of the feedback that we've received.

If you would like to offer us feedback on our service, then we'd love to hear from you. Please call us or go to our contact us page to give us your views.

Help and kindness

I have received nothing but help and kindness from the people I have spoken to over the phone. I am 90 and not as alert as I used to be, I was impressed by the care and patience shown by your staff.

March 2017

Help and kindness

Opportunity to buy my house

I would just like to add a big thank you for giving me this opportunity to buy my house

January 2017 

Opportunity to buy my house

Straightforward, simple and fast

Very easy to deal with. Everything was straightforward, simple and fast. Thank you

January 2017 

 Straightforward, simple and fast

Chesterfield Branch

Chesterfield Branch - The staff were very efficient and quick. I was very pleased

January 2017

Chesterfield Branch

Date printed: 19 February, 2018 08:10


The Mansfield Building Society is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Reference number 206049.
Member of the Building Societies Association.