As National Development Manager, Steve is responsible for developing our relationships with key mortgage brokers, networks and packagers. Steve is well known within the industry and has worked for a number of high profile lenders including Citigroup and RBS.

Phillip has strong knowledge of the mortgage industry, having previously been Account Manager for Platform Home Loans, and has 10 years’ experience of mortgage underwriting, including 6 years with Britannia Building Society.

As Team Leader, Tom is responsible for our office based team who provide the broker helpdesk telephone and email support and process Decisions in Principle. A former underwriter with Halifax, Tom is CeMAP qualified and has previously worked in a Mortgage Adviser role with the Society.

Joy is a CeMAP qualified mortgage adviser and joined the Society in 2011. She recently took up the post of Intermediary Sales Support in 2015 and is able to use her expertise to support broker queries.