Phillip has strong knowledge of the mortgage industry, having previously been Account Manager for Platform Home Loans, and has 10 years’ experience of mortgage underwriting, including 6 years with Britannia Building Society.

As Team Leader, Tom is responsible for our office based team who provide the broker helpdesk telephone and email support and process Decisions in Principle. A former underwriter with Halifax, Tom is CeMAP qualified and has previously worked in a Mortgage Adviser role with the Society.

Joy is a CeMAP qualified mortgage adviser and joined the Society in 2011. She recently took up the post of Intermediary Sales Support in 2015 and is able to use her expertise to support broker queries.

Vicki is CeMap qualified and has spent over 9 years working for a variety of building societies. As well as previously working in Intermediary Support, Vicki has also been a Mortgage Advisor at The Mansfield.