Hearing loops to help the hard of hearing now available in every branch
As part of the Society’s commitment to consistently give excellent customer service, we have now installed hearing loops in all branches across Mansfield, Sutton, Kirby and Chesterfield.
A hearing loop, also known as an audio induction loop, is a specific type of sound system used by people with hearing aids. The hearing loop provides a wireless signal that is picked up by the hearing aid when it’s set to 'T' (Telecoil).
The hearing loop is available for use upon request from Branch Sales Advisors at each of our 4 branches. The device can be used by anyone with a compatible hearing aid. For customers who do not have a hearing aid but who are hard of hearing, the device’s microphone and built in speaker can also be used.
Nicola Caulton, Branch and Community Development Manager said "It’s vital to the Society that all our customers are given an excellent standard of customer service. The induction loop gives the hard of hearing access to improved communication in our branches. We continually evaluate our members’ needs and have responded with these changes to ensure we constantly deliver a high level of care."
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