The Mansfield leads the way with Q-Interface
We are delighted to have integrated our online mortgage application system, provided by QTS, with our core operating system.
As the first UK building society to go live with the new QTS product, Q-Interface, the new system allows us to automatically upload mortgage application data from the online system into all required areas of our MSS Activate operating system.
The Q-Interface solution works with all mortgage applications and enables our underwriters to start immediately on submission of the application. By eliminating the need for manual input of mortgage application data into the core operating system, the interface allows us to concentrate on mortgage underwriting and helps support an improvement in the overall quality of the service that we offer to customers.
The service will be of particular interest to our mortgage brokers that use the online QTS service. Customers should note that direct online mortgage applications through us are considered as an execution-only sale and are not protected by the FCA rules on assessing suitability of the mortgage. Advised sales through brokers and our sales team are still protected by the Financial Conduct Authority (FCA).
Brian Seddons, Information Systems Manager here at The Mansfield commented “The mortgage application interface from QTS has given us the ability to load application data in seconds, removing an extremely manual process, and has improved the efficiency of application processing.
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