The Mansfield Building Society

Customer Feedback about Mansfield Building Society

Each month we survey customers who have opened or closed an investment account with us as well as customers who have taken out a mortgage with us. Below is a sample of the feedback that we've received.

If you would like to offer us feedback on our service, then we'd love to hear from you. Please call us or go to our contact us page to give us your views.

Opening an account - the easiest process I have experienced

The process was the easiest I have yet to experience in opening an account. Well done!

December 2015

Opening an account - the easiest process I have experienced

Strongest by a considerable margin

Debbie Sykes was extremely efficient and reliable throughout. We spoke with other lenders and Mansfield were the strongest by a considerable margin."

December 2015

Strongest by a considerable margin

Telephone and post service as good as mainstream banks

The service I received - both via telephone and by post - was as good if not better than other main stream banks and building societies I have used and currently use."

November 2015

Telephone and post service as good as mainstream banks

Underwriters and mortgage needs

Sarah and Rebecca who have dealt with my slightly complex mortgage needs have been fantastic throughout the process.

November 2015

Underwriters and mortgage needs

Date printed: 24 November, 2017 13:17


The Mansfield Building Society is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Reference number 206049.
Member of the Building Societies Association.