The Mansfield Building Society

Making an Application


We have provided the guidance below to help you understand our requirements in order to process your client's application efficiently.

As well as information on how to apply through our secure online portal and by post, there is advice on the supporting documentation that is required to be submitted with the application.


Online Applications


Applications can be made online through our ClickMansfield Service for all residential mortgages except Shared Ownership and Shared Equity products. 

Mortgage applications made through our ClickMansfield service are automatically updated into our core operating system. This enables our mortgage underwriters to receive the submission directly and therefore provide a quality service.

To make an application through our ClickMansfield portal you will need to be registered for the service, which you can do by completing a registration form and returning it to us.

You can attach supporting documentation to the application by the use of a secure document upload. You will need to have the certified originals in PDF format for the documents to be uploaded into the system.

Please ensure that you provide information fully and accurately to ensure that the application proceeds as smoothly as possible (see below).

For applications made by mortgage brokers online, we will contact the customer directly to obtain the fee in order to proceed.


Postal Applications


You can also send your clients application through the post to us.

Our manual mortgage application form includes a checklist of all supporting documents that need to be submitted in order to ensure the application proceeds without delays.

Download the Mortgage Application form

For postal applications, please send the completed application form together with all relevant supporting documentation to: 

Mortgage Department, The Mansfield Building Society, Regent House, Regent Street, Mansfield, Nottinghamshire NG18 1SS

Please send application fee cheques payable to "The Mansfield Building Society" or alternatively, we will contact the customer directly to obtain the fee in order to proceed.


Supporting Documentation


To ensure progress from application to offer, please help us by providing:

  • Last 3 months original bank statements on all current accounts
  • Latest mortgage statement or rent book
  • Proof of income in retirement, eg pension statement or illustration, if you are already retired or the mortgage term extends into planned retirement
  • Right to Buy offer letter (if purchasing from the local authority)
  • For interest only with downsizing up to age 80, brokers will be required to sign an additional declaration which can be dowloaded here


If employed, we will also need:

  • Latest P60
  • Last 3 months payslips


If self-employed, we will also need:

  • For loans up to 90% LTV last 2 years accounts
  • For loans greater than 90% LTV last 3 years accounts



  • Copies of the last 3 self-assessment tax calculation forms (SA302)


See our supporting documentation checklist for practical help on what you need to provide.

Failure to provide full documentation will delay the process for your clients, please ensure that you have everything required before submitting an application.

If you're in any doubt, please contact the Intermediary Sales Support team on 01623 676360.


Sending Correspondence


For updates on applications that have been submitted and are being processed contact our Mortgage Department.

Tel: 01623 676340


Date printed: 23 April, 2017 23:41

The Mansfield Building Society is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Reference number 206049.
Member of the Building Societies Association.